Last Updated: [Insert Date]

Introduction

Orderflow Club LTD ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our learning platform (Thinkific), engage in our community (Discord), or interact with our services.

1. Who We Are

Orderflow Club LTD is a company registered in the United Kingdom.
Registered Office: [Insert Business Address, United Kingdom]
Contact Email: [Insert Privacy/Support Email]

2. What Data We Collect

We may collect the following types of personal data from you:

Identity & Contact Data: Name, email address, phone number, and account login details when you register for a free trial or subscription.

Financial & Transaction Data: Details about payments to and from you, and other details of products or services you have purchased. We use Stripe as a third-party processor; we do not store your full credit card details on our servers.

Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and information about how you use our website and course platform.

Communication Data: Your preferences in receiving marketing from us, and records of correspondence if you contact our support team or engage in our community.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

Provide Services: To register you as a new member, process your subscription, and grant access to Thinkific and Discord.

Manage Our Relationship: To notify you about changes to our terms or privacy policy, or to send administrative emails (e.g., password resets).

Improve Our Platform: To analyze user behavior, troubleshoot issues, and improve our educational offerings and website functionality.

Marketing: To send you updates, newsletters, or promotional materials (only if you have opted in or have an active account with us, subject to your right to opt-out at any time).

4. Lawful Basis for Processing (UK/EU GDPR)

We process your data under the following lawful bases:

Contractual Necessity: Processing is necessary to fulfill our subscription agreement with you.

Legitimate Interests: To operate our business efficiently, maintain security, and improve our services.

Consent: Where you have explicitly given us permission to process your data for a specific purpose (e.g., marketing newsletters).

Legal Obligation: Where we must comply with a statutory or regulatory obligation.

5. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties strictly to facilitate our Services:

Service Providers: Platforms like Thinkific (course hosting), Discord (community hosting), and Stripe (payment processing).

Professional Advisers: Accountants, lawyers, or auditors who require access to operate our business legally.

Legal Authorities: If required by law, court order, or governmental regulation.

6. Data Security

We have implemented appropriate security measures (including encryption and secure servers) to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, no electronic transmission over the internet is 100% secure.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once you cancel your account, we generally retain profile data for a limited period to allow for easy reactivation, unless you request immediate deletion.

8. Your Legal Rights

Under data protection laws, you have the right to:

Request access to your personal data.

Request correction of inaccurate data.

Request erasure of your personal data ("Right to be forgotten").

Object to processing of your data, particularly for direct marketing.

Request restriction of processing your personal data.

Request transfer of your personal data to another party.

To exercise any of these rights, please contact us at [Insert Privacy/Support Email].

9. International Data Transfers

Some of our external third parties (e.g., Thinkific, Stripe) are based outside the UK. Their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.